Prescriptions - Aireborough Family Practice

Our phone lines are currently very busy and our Receptionists are unable to deal with prescription requests over the phone.

Taking prescription requests over the phone greatly hinders our patients reaching the Reception team for issues that need to be dealt with over the phone, such as booking appointments.

We have many ways that enable patients to order prescriptions:

Accurx
Email us on This email address is being protected from spambots. You need JavaScript enabled to view it.
Fill in a prescription request form in Reception
Through SystmOnline - please visit Reception for your log in details
The NHS app
Post your request to us

Repeat Prescriptions

orange pills Patients on long-term medication can order repeat prescriptions in a number of ways:

By Hand – drop your computerised repeat slip in at reception with the required items clearly marked.
By Post – send it to us with a stamped addressed envelope if you want us to post it back to you.
Online – follow the link at the top of this page and carry out a simple registration. Alternatively you can use eReception/Accurx by clicking on 'eReception (now Accurx)' at the top of this page.

PLEASE NOTE:

As from 1st November 2025, in line with NHS England guidance, we will no longer accept repeat prescription requests from community pharmacies on behalf of patients.

If you feel you need pharmacy support ordering repeat prescriptions, please contact the practice to arrange this.

For other ways to order your repeat medication, please see the options listed above.

Thank you

WE NO LONGER ACCEPT REPEAT PRESCRIPTION REQUESTS OVER THE TELEPHONE.

We are sorry for any inconvenience this may cause.

To ensure we continue to provide you with a safe service, we are requesting that you don't leave ordering your medications until the last minute as we require 48 hours to fulfill your repeat requests.

Your request is made for the doctors to issue. However the doctor may decide:

To issue the prescription but advise you that you may need to be seen before the next prescription is issued and the appropriate message will be put on the prescription and highlighted.
To issue the prescription but advise you that you need to be seen before any further prescriptions are issued and the appropriate sticker will be put on the requst indicating no further prescriptions will be issued without the necessary appointment having been made and fulfilled.
To not issue the prescription until you have been seen by the doctor or had the necessary tests done.

Patients who are unable to get to the surgery can arrange to have their prescriptions delivered by one of the local pharmacies.

Medication Reviews

Patients on repeat medication will be asked to see or speak to either a doctor, practice nurse or Practice Pharmacist at least once a year to review these regular medications.

Prescription Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

Prescription (per item): £9.90
12-month prepayment certificate (PPC): £114.50
3-month PPC: £32.05

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

Telephone advice and order line 0845 850 0030
General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

Repeat request

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.